Not a fan of winter? Let the Jenna change your mind. Simple yet lovely with thoughtful shaping throughout the body, this parka will surely make your winters less dreadful.
- Color: Tan
- Knee length
- Slim fit
- Model is wearing size S
- Fabric: Wind and water resistant
- Exterior Shell: 65% Polyester/ 35% Cotton
- Interlining: Down/ Feathers
- Detachable hood with removable faux silver fox fur trim
- Faux beaver hood lining
- Polar fleece lined front pockets with magnetic closures
- Two-way heavy-duty YKK front zipper
- Rib-knit cuffs
- Remove fur. Dry clean only
Orders placed on or after 4th January 2021 could be affected by slight delays in delivery time due to the latest lock down measures announced by the Government.
Holiday Shipping & Delivery Time
Please note, Toboggan Canada uses Fedex as a carrier to ship out all packages within Canada, US and Rest of the World. As per Fedex’s Holiday Schedule.
To get your delivery before Christmas please place your order before the 15th of December 2020.
Orders placed between 15th Of December 2020 to 28th December 2020, could result in slight delays in delivery due to the Holiday Season.
At Toboggan Canada, we want to make sure that you are completely satisfied with our products.
If you are not completely satisfied, items ordered from www.toboggancanada.com may be returned to us within 30 days of receipt, provided the coat (s) are
- Not worn
- Original labels still attached
- In its original packaging
Returns will be inspected by Toboggan Canada and will be fully refunded to your original payment method. Which means, if you use a Debit/Credit card for your payment, the refund will be issued to that particular Debit/Credit card. If you choose any other form of Payment, ie Paypal the refund will be issued to your Paypal account.
Please allow 5-10 business days for your Refund to be processed.
Exchanges are accepted within 30 days of receipt.
Any request for exchanges must follow the same return procedure indicated above.
Return postage cost and carrier is at the discretion of the buyer.
Toboggan Canada does not issue FREE return label at this moment.
RETURNS OR EXCHANGES WILL NOT BE ACCEPTED WITHOUT AN AUTHORIZATION NUMBER SENT BY EMAIL.
Please contact email@example.com along with your order number, to obtain a return authorization number.
Items marked "FINAL SALE/FINAL MARKDOWN" on your receipt cannot be refunded. Exchange only.
Shipping charges are not refundable.
Warranty policy / Repair policy
We want you to enjoy your jacket for as long as possible; the life expectancy of our products depends on how you treat them. All our coats are under warranty for 1 year from the date of purchase. Returns will be inspected by Toboggan and will be fully refunded once damage is confirmed as the result of a manufacturing defect. Proof of purchase is required. Any Toboggan product damaged by normal wear and tear or misuse of the product will not be accepted for a replacement or refund. NO RETURNS WILL BE ACCEPTED WITHOUT AN AUTHORIZATION NUMBER SENT BY EMAIL. Please contact
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
For reporting a fault or damage with regards to material quality, please email us at firstname.lastname@example.org along with your ORDER NUMBER and clear pictures of the fault.
For reporting a fault or damage with zipper , please email us at email@example.com along with your ORDER NUMBER, clear pictures of the fault with the zipper and preferably a video showing the issue with the zipper.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Return postage cost and carrier is at the discretion of the buyer and Toboggan Canada does not issue FREE return label at this moment.
For requesting exchanges, please email us at firstname.lastname@example.org along with your ORDER NUMBER and new size you wish to exchange the items for.
We want you to enjoy your jacket as long as possible; life expectancy of our products depends on how you treat them. Any Toboggan Canada jacket purchased from an Authorized Retailer is fully warranted up to 1 year against any defect in material and workmanship. If you receive a product that has a manufacturing defect, we will repair the jacket free of charge, or replace it at our discretion. If the exact style is not available for replacement, a product of equal value and similar style will be provided. Proof of purchase is mandatory.
Any Toboggan product damaged by normal wear and tear or misuse of the product will not be accepted for a replacement or a refund. The warranty will be voided if the inside garment tags are removed.
Returns will not be accepted without an authorization number sent by e-mail. Please contact email@example.com to obtain a return authorization number.
Please note that Toboggan Canada warranty does not include 2 way shipping. All repairs must be sent to Toboggan Canada at the customer’s expense.