At Toboggan Canada, we want to make sure you are completely satisfied with our products. If you are not fully satisfied, item(s) ordered on www.toboggancanada.com may be returned to us within 30 days of receipt, if the below requirements are met-
- Hangtags still attached
- In its original packaging
Returns will be inspected by Toboggan Canada and will be fully refunded to your original method of payment. Please allow 5-10 business days for the credit to post to your account.
Exchanges are accepted within 30 days of receipt. Any demand for exchanges must follow the same procedure as returns indicated above.
Returns or exchanges will not be accepted without an authorization number sent by e-mail. Please contact firstname.lastname@example.org to obtain a return authorization number.
Items marked as “FINAL SALE” on your receipt cannot be exchanged or returned.
Shipping fees are non refundable.